Policies & Waivers
Professional Shoe & Sneaker Cleaning Services
Our Service Policy
Fresh Kicks Tampa provides professional cleaning services by appointment only to maintain quality and consistency for every client.
Appointments
All cleanings must be booked through our online system. Walk-ins are not accepted unless confirmed by management.
Turnaround Time
Standard services: 2–5 business days. Rush or Same-Day Service available for an additional fee.
Drop-Off & Pickup
Customers will receive text/email confirmation upon completion. Please pick up within 7 days to avoid storage fees.
Payment
All payments are processed securely through Square. Deposits may be required for certain bookings.
Waiver
Clients must acknowledge the Fresh Kicks Tampa cleaning waiver before service begins. We are not responsible for prior damage, manufacturer defects, or results limited by the shoe’s preexisting condition.
Transport Disclaimer
For customers using pickup/delivery, Fresh Kicks Tampa is not liable for damage or loss during third-party transport.